Privacy Policy
Last updated: January 15, 2025
1. Information We Collect
Personal: Name, email, phone, billing info, IP address, geographic location.
Usage: Pages visited, features used, EAs uploaded, licenses created, device info.
2. How We Use It
Providing, maintaining, and improving the platform
Processing transactions and sending notifications
Responding to support requests
Detecting fraud and security issues
Analyzing usage patterns to improve experience
3. EA File Data
Files stored securely with AES-256 encryption at rest
Employees never access or download your EA source code
Protected versions generated server-side and delivered directly
License data stored securely and used only for verification
4. Data Sharing
We do not sell, trade, or rent personal information. Shared only with:
Payment Processors: Stripe, PayPal etc.
Cloud: AWS/GCP for hosting & storage
Legal: When required by law or to protect our rights
5. Data Security
SSL/TLS encryption for all data in transit
AES-256 encryption for data at rest
Regular security audits and penetration testing
SOC 2 compliant infrastructure
6. Cookies & Tracking
Essential cookies for authentication and session management. Analytics cookies used with consent. Manage preferences via browser settings.
7. Your Rights
Access, correct, or delete your personal data
Export your data in a portable format
Opt out of marketing communications
Request data processing restriction
Lodge a complaint with a supervisory authority
8. Data Retention
Personal data retained while account is active. Removed within 30 days after deletion. EA files deleted within 60 days unless legally required to retain longer.
9. Children's Privacy
Service not intended for under 18. We do not knowingly collect data from children. If discovered, we delete it promptly.
10. Contact Us
Email: privacy@eashield.com
Address: EA Shield Technologies Pvt. Ltd., Tech Park, Sector 62, Noida, UP 201309, India
Response time: Within 72 hours